← Dremotto

Support

What we can help with

• Questions about how the app works or how to get the most out of a session.
• Something not working — a bug, a crash, a sensor that won’t connect.
• Feedback, ideas, and feature requests — they genuinely shape what comes next.
• Privacy questions, or anything about the data the app keeps on your device.

Quick things to try first

• Make sure you’re on the latest version from the App Store.
• Fully close and reopen the app; restart the device if a sensor seems stuck.
• Check motion and (if you use a Watch) Health permissions in iOS Settings.
• All your data is stored only on your device — deleting and reinstalling the app gives you a clean start.

Refunds & billing

Purchases and refunds are handled by Apple. Request a refund at reportaproblem.apple.com. We don’t have access to your payment details.

Writing to us

If something is broken, tell us your device model, iOS version, and what you did just before it happened — it helps us fix it faster. Email info@dremotto.com.